2390 Bush St
San Francisco, CA 94115
(415) 567-7824

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Director of Community Outreach Services
 

Date:  April 28, 2021
Job Type:  Exempt full-time position
Job level: E-4
 

Position Summary Description:

The primary function of the Director of Community Outreach Services is to oversee and provide leadership to all St. Dominic’s social services programs that provide assistance to those in need. This includes the Lima Center; outreach services that provide food, rental assistance, help with household bills and support of families in crisis; and special programs to assist families during the Thanksgiving and Christmas holidays. The person in this role supervises the part-time parish employees assigned to Lima Center; all volunteers involved in the ministries; and the Catholic Charities social worker contracted to support Community Services.
 

Supervisors: 

Pastor and Parish Administrator (business matters)
 

Main Job Responsibilities:
  1. Coordinates all parish programs to minister to those in crisis or in need.

  2. Interviews and assesses depth and urgency of short-term material needs and responds appropriately using St. Dominic’s resources or agency referral resources.

  3. Establishes Lima Center operating policies. Resolves day-to-day issues among the client population, or between the client population and others using de-escalation techniques and by modeling effective collaboration behaviors.

  4. Establishes guidelines and limits for providing financial support

  5. Maintains accurate client information, records and receipts to backup disbursements.

  6. Establishes an annual budget for Community Services and Lima Center for both income from all sources and expenses by major spending category.

  7. Provides monthly report of expenses by spending category for both Lima Center and overall Community Services

  8. Prepares grant proposals and proactively seeks grant income opportunities

  9. Creates annual outreach letters to parishioners for fund-raising. Sends gift acknowledgements to donors.

  10. Coordinates fund-raising projects throughout the year, such the Harvest Bake Sale and Christmas Angel Giving Tree.

  11. Ensures compliance with all parish financial and banking policies

  12. Ensures confidentiality of client information. Discloses only on a need to know basis.

  13. Participates in parish staff meetings

  14. Serves as the parish staff liaison to Outreach Commission and participates in monthly leadership night. Identifies potential new Commission members

  15. Communicates with ministry leaders for Outreach such as Sandwich program, Companions for Healthcare, etc.

  16. Supervises Lima Center employees following parish employee handbook, as well as, ministry volunteers and Catholic Charities case manager.

  17. Maintains online wish lists and shops for Lima Center supplies.

  18. Periodically handles other duties as assigned by the Pastor and Parish Administrator.


Background & Experience Requirements:
  • Minimum job requirements: 3-5 years previous relevant ministry experience or experience in social work or a related field.

  • Strong collaboration behavior and outstanding customer service orientation.

  • Demonstrated ability to resolve issues among individuals.

  • High standards of accountability, organization and accuracy.

  • Effective and responsive communicator

  • Demonstrated experience maintaining records and complying with financial policies

  • Willingness to investigate problems, identify underlying causes and proactively resolve them. 



Additional Desirable Skills, Knowledge and Abilities:
  • Previous supervisory experience preferred

  • Knowledge of Catholic Social teaching


To apply:

Please email Gary Price, Parish Administrator, garyprice@stdominics.org, or call 415-567-7824 x218